Terms & Conditions

Use of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. AllCigarsOnline.com and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if AllCigarsOnline.com believes that customer conduct violates applicable law or is harmful to the interests of AllCigarsOnline.com and its subsidiaries.

Privacy Policy

AllCigarsOnline.com use of personal information that you may submit to AllCigarsOnline.com through this website is governed by the AllCigarsOnline.com Privacy Policy.

We will not sell, trade any personal information.

Shipping & Delivery

UPS is the main national and international carrier for the clients of AllCigarsOnline.com. The risk of loss and title for all merchandise ordered on this website pass to the customer when the merchandise is delivered to the shipping carrier.

Return Policy

Product can be returned for 100% credit if returned within 30 days of purchase without any obligation and the title and risk of loss on such goods shall not pass to the customer until the expiration of the 30-day period. Product returned after 30 days of purchase will be charged a 15% restocking fee.

All returns must be returned in original packaging and are subject to inspection. No credit will be issued for product that we determine cannot be resold.

Any product shortage or shipping errors must be reported to our Customer Service Department within 48 hours from receipt of the order.

Each return should include a return authorization number. Please call our Customer Service Department at 1-888-266-4804 to obtain a return authorization number. Please have the invoice number and date of purchase available when calling.